Well coordinated delivery of physical goods or professional services to your customers after a successful sale is vital for good customer experience and loyalty. Considering its immense importance for enhanced customer relationship, Sales Infinite CRM platform connects your entire fulfilment process and team with your sales process.
Fulfilment team(s) might be located in the same building, in a different city or sometimes half the way across the world. They can be intimated at the right moment to deliver services or physical goods to your customers. Our workflow engine can further help to automate this process including keeping customers informed about the fulfilment progress.
Effective, automated and efficient communication between sales team, fulfilment team and the customer helps in swift, planned and coordinated delivery of goods and services.